South African Facilities Management Association Conference and Exhibition

James Ball

• Master of Arts 2011 - History (Wits)
• Founder and Chairman of ListJoburg - a voluntary organisation rating the spaces and places of Johannesburg in terms of their Cultural Significance
• Board Member of the Parktown and Westcliff Heritage Trust
• Board Member of the Egoli Heritage Foundation
• Member of the Working Committee for the formation of the South African National Heritage Trust

James is also in the early stages of setting up the Heritage Education Institute of South Africa (HEISA). Their vision is to balance the forces of development and preservation through education.

Prof Andrew Thatcher

Professor and Chair of Industrial/Organisational Psychology (from December 2008), Department of Psychology, School of Human & Community Development, University of the Witwatersrand, South Africa.

Head of Psychology Department from 2010

Highest academic qualification: PhD (Psychology) from Wits

Work history: Lecturer (from 1996), Senior Lecturer (from 2004), Associate Professor (from 2005), Professor (from December 2008), all at the University of the Witwatersrand

Awards: National Research Foundation rating (2006-2011, C1, Established Researcher), University e-Learning Award (2007), Vice Chancellor’s Individual Teaching Award (2004), numerous best paper awards at international conferences

Professional memberships: Registered Psychologist in South Africa (since 1998), member of HFES (since 1996), member of Ergonomics Society of South Africa (since 1997), member of the International Ergonomics Association and Chair of the IEA Online Communities Technical Committee.

Teaching areas: Cognitive ergonomics, ergonomics, engineering psychology, cognitive psychology, psychometric assessment, organisational psychology, research design, research analysis

Administrative duties: University Senate (2008 to present), Human Resources Committee (from 2011), Vice Chancellor’s Teaching Award Committee (from 2010), Humanities Faculty Board, Head of Department ( from 2010), Deputy Head of School (2007-2008), Chair Graduate Studies Committee (2006-2008), Science Faculty Board representative (1999-2008), Science Faculty Examiner’s Board (2003-2008), University Grading Committee (1999-2006),

Research projects: sustainability and ergonomics, technology use and formal literacy; psychological models of software piracy; blended learning and tertiary education environments; problematic Internet use (Internet addiction); lecture attendance and academic performance, evaluation of online community formation and maintenance; computer-supported cooperative work; online group formation and efficacy; motivation and interests in information-seeking of electronic data bases, mental models of the internet.

Research Outputs: 5 books, 5 book chapters, 38 peer-reviewed journal articles, 2 keynote addresses, 43 papers in international refereed conference proceedings, 25 papers at national conferences. Journals include Behaviour & Information Technology, CyberPsychology & Behavior, Computers in Human Behaviour, Information Processing & Management, International Journal of Industrial Ergonomics, The Open Ergonomics Journal, South African Journal of Psychology, Ergonomics SA, International Journal of Interactive Mobile Technologies, International Journal of Web-based Communities, Ergonomics

Research Supervision: 32 Honour’s students, 33 Master’s students, 7 PhD students

Journal editorial duties: Co-editor, Ergonomics SA, 2007 to 2009; Associate Editor, Behaviour and Information Technology, 2007 to present; Editorial Board, Ergonomics, 2007 to 2010; Editorial Board, The Open Ergonomics Journal, 2007 to present; Associate Editor, South African Journal of Psychology, 2005 to 2007

Journal reviewer: Journal of the American Society for Information Science and Technology, South African Journal of Human Resource Management, Ergonomics, Asia Pacific Management Review, The Open Ergonomics Journal, Journal of Social Issues, Behaviour & Information Technology, Computers in Human Behavior, Information Processing & Management, CyberPsychology & Behavior, International Journal of Industrial Ergonomics, South African Journal of Psychology, SA Journal of Industrial Psychology

International Conference Organising: International Scientific Committee, 30th International Congress of Psychology, 2012; International Scientific Committee, 5th International Conference on Psychology Education, 2012, International Scientific Committee, IEA 2012, 18th World Congress on Ergonomics, 12-16 February 2012, Recife, Brazil, International Programme Board, HCI International 2011, Engineering Psychology & Cognitive Ergonomics, 9-14 July 2011, Orlando, USA, International Scientific Committee, IEA 2009, 17th World Congress on Ergonomics, 20-25 August 2009, Beijing, China; International Programme Board, HCI International 2009, Engineering Psychology & Cognitive Ergonomics, 19-24 July 2009, San Diego, USA; International Scientific Advisory Committee and Programme Co-Chair, CybErg 2008, 5th International Cyberspace Conference on Ergonomics, 15 September – 15 October 2008; Programme Committee, Workshop on Intelligent User Interfaces for Developing Regions, International Conference on Intelligent User Interfaces, 13-16 January 2008, Canary Islands, Spain; International Programme Board, HCI International 2007, Engineering Psychology & Cognitive Ergonomics, 22-27 July 2007, Beijing, China; International Programme Committee, IPROMS 2006, 2nd  IPROMS Virtual International Conference on Intelligent Production Machines and Systems, 3-15 July 2006; General Chair and Chair of the International Scientific Advisory Committee, CybErg 2005, 4th Fourth International Cyberspace Conference on Ergonomics, 15 September-15 October 2005; International Programme Committee, IPROMS 2005, 1st IPROMS Virtual International Conference on Intelligent Production Machines and Systems, 4-15 July 2005; General Chair and Chair of the International Scientific Advisory Committee, CybErg 2002, 3rd International Cyberspace Conference on Ergonomics, 15 September-15 October 2002; International Scientific Advisory Committee, CybErg 1999, 2nd International Cyberspace Conference on Ergonomics

Local Conference Organising: Scientific Chair, 11th Conference of the Ergonomics Society of South Africa, 5-6 November 2009; Scientific Committee, 15th South African Psychology Congress of the Psychological Society of South Africa, 12-14 August 2009; Technical Chair, 10th Conference of the Ergonomics Society of South Africa, 21-22 June 2007; Scientific Chair, 9th Conference of the Ergonomics Society of South Africa, 19-20 January 2006

Professional Committee membership: Chair, International Ergonomics Association (IEA) Online Communities Technical Committee (OCTC), 2007 to present

Estienne de Beer

The Meerkat motivational speaker, Estienne de Beer is one of the award-winning motivational speakers in South Africa. His one hour motivational slideshow "Meerkat Motivation for the Marketplace" features the most heart-stopping and striking wildlife pics ever seen of these charismatic little animals. Through passionate theme-weaving, Estienne parallels the daily ups (and downs) of Meerkats in the wild and how their survival techniques can be implemented for corporate success, business break-through and individual career performance.

Estienne's career includes picturesque encounters of pain and progress; witnessing anti-smuggling operations involving elephant tusks and rhino horns; a leadership award in 2000 for one of the top three companies in the country and many more. His book "Boosting Your Career - Tips from Top Executives" combined with published business articles all over the globe makes him a dedicated writer and one of the popular motivational speakers on the professional speaking circuit.

Kathy Michell

Kathy Michell is an Associate Professor and Programme Convenor (Construction Economics and Management and Property suite of degrees), in the Department of Construction Economics & Management, University of Cape Town.

She has a BSc (Honours) in Quantity Surveying and a MPhil in Cost Engineering (with distinction) from the University of Cape Town, and a PhD in Facilities Management from the University of Salford.

In addition she is a reviewer for a number of internationally refereed journals including Facilities, the Journal of Facilities Management and Construction Economics and Management. She currently serves on the Editorial Board of the Journal of Facilities Management.

She is a member of the Association of South African Quantity Surveyors (PMAQS), The Royal Institution of Chartered Surveyors (MRICS), The American Association of Cost Engineers (AACE), The South African Facilities Management Association (SAFMA), an incorporated member of the Chartered Institutue of Building (ICIOB) and a professionally registered quantity surveyor with the South African Council for the Quantity Surveying Profession (SACQSP). She currently serves as an Academic Member of the  SACQSP.

Prof A.C. Hauptfleisch

He obtained the degrees BSc (Building Management), MBA and PhD from the University of Pretoria. He is an emeritus professor of the University of Pretoria, where he was head of the Department of Construction Economics when he took early retirement to develop other interests.

Presently he is a contract lecturer at the University of the Free State, inter alia for the promotion of Continuing Education and Open Learning for the Department of Quantity Surveying and Construction Management. Specific attention is given to the development of Facilities Management as discipline, supported by research. The University of the Free State has, under his guidance, introduced continuing education short courses in Facilities Management, a three year Certificate Programme and a BSc-degree in Facilities Management. Presently he is promoter for a doctoral candidate undertaking a Facilities Management research project.

He is a Research Consultant and Contract Partner of the CSIR and also undertakes research, development and consultation work for private and public sector clients.

A number of awards have been made to him regarding his contributions to the built environment and for research conference presentations.

He is the Chief Executive of a group of private companies involved in property development, construction, research, education and health care.

Résumé - Dr. Bridgette Gasa

Dr. Bridgette Gasa
Managing Director: The Elilox Group Pty Ltd
Office Unit No.2 Clarendon Court
9 Lutman Street
Richmond Hill
Port Elizabeth
6001
041 5825072 (office)
082 9055434 (mobile)
bridgette.gasa@theelilox.com (email)

Professional Qualifications:
GASA holds a Bachelor of Building Arts in Architecture (University of Port Elizabeth), a cum-laude Post-graduate Diploma in Project Management from the Training for Management College (Newport University), a Certificate in Project Management for the Public Sector (University of Stellenbosch), a Masters Degree in Project Management (University of Natal), a Construction Management Programme qualification (University of Stellenbosch) and a Global Executive Development Programme Certificate through the Gordon’s Institute of Business Science (GIBS). She has a PhD in Construction Management with the Nelson Mandela Metropolitan University.

Education Qualifications Timeline:

• Bachelor of Building Arts in Architecture (University of Port Elizabeth), 1998
• Post-graduate Diploma in Project Management (cum laude) [TfMC (Newport University)], 1999
• Certificate in Project Management in the Public Sector (University of Stellenbosch), 2001
• Master of Commerce Degree in Project Management (University of Natal), 2003
• Construction Management Programme qualification (University of Stellenbosch) , 2003
• Global Executive Development Programme Certificate through (GIBS), 2006
• PhD in Construction Management, 2012

Leadership Involvement:
Bridgette is an Architectural practitioner registered with the South African Council for Architectural Professions. She is affiliated with many well-known professional associations, which include Project Management South Africa (PMSA) and is a member of the Institute of Directors (IOD). Bridgette is both a Fellow member of the Chartered Institute of Building (CIOB Africa) as well as its Past-President for the African continent. She serves on the CIOB’s International Board of Trustees in the United Kingdom. Bridgette is also affiliated with the American Academy of Project Management as a Fellow member and recognized Master in Project Management. She holds the following board memberships:

• Passenger Rail Agency of South Africa (PRASA): Chairperson of the Finance, Capital Investment and Procurement (FCP) Committee of the same Board;
• Independent Non-Executive Director of Umso Construction;
• Non-Executive Director of Arup SA Pty Ltd;
• Non-Executive Director of NMC Construction;
• Chairperson of the Nelson Mandela Metropolitan University Business School;
• Chairperson of the Dube Tradeport; and
• Visiting Fellow of the Nottingham Trent University in the United Kingdom (UK).

Bridgette previously served in EXCO of the Project Management South Africa and held board membership with the Project Management Chamber of the Services SETA. She also sat on the Construction Industry Stakeholder Forum and advisory committees of Road Infrastructure Research with the then Transportek Division of the CSIR and the Building Science Department of Tshwane University of Technology. In 2008, she was appointed by CIOB International as a think-tank panel member to contribute to a strategy which led to the drafting of the 2020 Vision on EcoBuildings, Infrastructure Planning and Development in Africa. In May 2010, Gasa was appointed by the President of South Africa: J.G. Zuma to serve as a National Planning Commissioner.

Work Experience:
GASA started off her career as an architectural designer for practices in KwaZulu Natal and Port Elizabeth respectively. She was then recruited by the National Department of Public Works where she was responsible for the provision of accommodation solutions for state departments and effecting infrastructure development, maintenance and upgrading of built facilities. Bridgette was then seconded to the private sector to work with Fluor Daniel Engineers as a Project Controls Specialist/ Cost Engineer on the US$1 billion Secunda Natural Gas project. Her most phenomenal contributions have been with the Construction Industry Development Board and the Coega Development Corporation.  With both these institutions she held executive management posts responsible for leading research and innovation for the development and implementation of a variety of initiatives ranging from investment attraction, process engineering, improving public sector delivery capacity and infrastructure planning and development. Bridgette has partnered with National Treasury, built environment contractors and consultants in spearheading the design of strategic and innovative programmes that are to-date successfully implemented throughout government departments in South Africa. One programme that particularly stands out is the Infrastructure Delivery Improvement Programme (IDIP) which she helped develop from concept stage and was ultimately established nation-wide in 2004. Together with the National Treasury she trained senior management of both national and provincial departments on IDIP’s benefits and applications. Bridgette has managed the implementation of large infrastructure projects, a portfolio of roads, culverts and bridges construction, water & sanitation projects, property development, commercial and industrial facilities, all totaling R 4 billion in value. Bridgette was also instrumental in negotiations with foreign investors in the automotive, agro-processing, petrochemical and metallurgical sectors looking to invest in mega projects in South Africa. Work which she is still engaged with to date.

Current Occupation:
Bridgette is widely traveled and has covered Africa, South East Asia, the Far and Middle Easts and Europe extensively. Her previous portfolio with the Coega Development Corporation (other than effecting infrastructure development on the 11500 hectares of Industrial Development Zone land) was centered around socio-economic development through construction contracts using relevant procurement methodologies and as a result advancing the participation of SMME’s within various levels of built environment skills. In December of 2008 she established her company The Elilox Trading Pty Ltd. The Elilox Group holding company amongst other things has its focus on: Programme and Project Management Consulting, Infrastructure Planning & Development and Agricultural Enterprises. Gasa’s PhD research work looks at the utilization of a tool that would measure the competitiveness of small businesses participating within the built environment sectors.

Publications and Presentations:
Bridgette has published three scientific research works related to Infrastructure Development:

• Financial Project Management Systems in the Public Sector 2003
• Measuring the Competitiveness of Small, Medium and Micro Enterprise contractors through the use of the Register of Contractors 2012
• Entrepreneurship as an enabler for the competitiveness of SMMEs 2012

She has authored a few papers which have been published covering the themes of: project management, construction industry development and the impact of growth in the built environment (inclusive of partnering and alliancing methodologies). These papers have been included in conference proceeding whenever they were presented at both local and international platforms. The following technical papers were presented at industry Conferences and International Construction Summits in France, Russia, United Kingdom, Singapore, China, Denmark and Iraklion (Greece):

• Women participation in the construction industry: defining the challenge, refining the strategies, Pretoria 2002;
• Re-engineering Public Sector Processes to aid delivery on Infrastructure, Cape Town and Moscow, 2003;
• Public Sector Delivery Capability on Infrastructure Programmes, Singapore, 2003;
• Impact of the economic downturn on the African Construction Industry, Singapore 2008;
• Infrastructure Development in Africa and opportunities for Africa-China partnerships, China 2009 & 2010;

Societal Responsibilities:
GASA has spearheaded a number of social responsibility initiatives most of which involve training of Project Managers from professions including: Information Technology, Construction and Services. During the period of 2003 – 2005 and as the Vice-President for Technical and Education of the PMSA, she arranged and delivered technical seminars to the registered members whose desire it was to enhance their on-the-job knowledge and skills in Project Management. Pro bono, Bridgette also taught modules on Construction Procurement and Project Management to the University of Pretoria – (Vista Campus) between the years of 2002 – 2005.  In 2008 she was appointed as a mentor to the 2008 fellows of the Allan Gray Orbis Foundation, Eastern Cape – a role she still continues to this day. Bridgette is a patron of the Dr. Enoch Gasa Scholarship funding girl-children from disadvantaged communities pursuing a career in the built environment. This year, The Elilox Group Pty Ltd has 20 (twenty) children that it puts through University. The Elilox financially supports a school of children living with disabilities in East London called Isaiah 58. We have expressed this support through purchasing much needed clothing, shoes and blankets. Lastly, Bridgette currently lectures MSc: Built Environment at the Nelson Mandela Metropolitan University on Project Management and Construction, on a part-time basis.

Bridgette GASA is the 2008 recipient of the Department of Science & Technology Award for a Leading Woman Scientist in Industry. She was also unanimously nominated as the first-ever female and first-ever African President of the Chartered Institute of Building (CIOB) during the year 2008. The CIOB is a 177-year old institution.

Tony Keane, CAE

Tony Keane, CAE, is president and CEO of the Houston-based International Facility Management Association, (IFMA). In this capacity he also serves as a Board Member of the IFMA Foundation. At IFMA he oversees the global organization from its headquarters in Houston, TX.  IFMA is the world’s largest and most widely recognized international association for facility management, supporting more than 19,800 members in 78 countries. The association’s members, represented in 126 chapters and 16 councils worldwide, manage more than 37 billion square feet of property and annually purchase more than US$100 billion in products and services. Formed in 1980, IFMA certifies facility managers, conducts research, provides educational programs and produces World Workplace, the world’s largest facility management conference and exposition.

Keane is a certified association executive with significant experience in the nonprofit sector.  Prior to starting at IFMA in 2010 Keane served for approximately five years as executive director of NACE International, the professional association for corrosion prevention.  While at NACE he also served as a director on the NACE Foundation Board, chairman of the Four Point Publishing, Inc. board and as a director on the Board of International Registration for Nuclear Coating Specialists (BIRNCS).

Keane previously served as chief operating officer of the Optical Society of America in Washington, D.C.; interim executive director and deputy executive director of the Construction Specifications Institute, located in Alexandria, VA; and the Institute of Industrial Engineers, located in Atlanta, GA.

Keane’s past positions have provided him with a broad range of experience, from accounting to business management. He graduated Magna Cum Laude from the University of Cincinnati with a business degree in accounting and management.  He also attended MBA courses at the University of Dayton and Georgia State University.  He is a non-practicing Certified Public Accountant.

Additionally, Keane serves on the Board of Directors for GlobalFM, the Greater Houston Convention and Visitors Bureau, (GHCVB) and on the board of directors for the Council of Engineering and Scientific Society Executives, (CESSE). He is a member of the American Society of Association Executives.